Executive Assistant | The Lo & Behold Group

The Lo & Behold Group is a hospitality company that creates, owns and operates a series of timeless, thought-provoking concepts, each with a unique story and a distinct perspective on the cultural-culinary landscape.

Our multi-award-winning properties currently include OverEasy, Tanjong Beach Club, The Coconut Club, Claudine, Odette, The Warehouse Hotel and Po, Esora, Le Bon Funk, & Fico.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023, and 2024) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

The Role

You will be directly supporting one of our C-Suite Executives. In your role as an EA, your support will directly amplify the work of your Executive. There are two things that you will need to do exceptionally well: (i) Free up time for your Executive's time to focus (ii) Assist your Executive in maintaining meaningful relationships.

To be a great EA, you will need to embody the following traits:

Confidentiality

You will be given a lot of access to important documents, private conversations, management discussions, sensitive information, etc. Treat everything that is given to you with the utmost confidentiality.

Be reliable and get things done

You will be supporting your Executive with a wide variety of tasks, often at a fast pace. You will need to be both accurate and reliable. Do so by having a tight task management system and being meticulous.

Be thoughtful and focus on the details

This is where you shine. Think deeply and spend time covering all the details related to the task. The best EAs get the details right and provide thoughtful support.

You'll be in charge of:

Professional Support

• Provide the Executive with a daily briefing of key meetings and reminders
• Assist the Executive with calendar management (e.g. scheduling meetings, deconflicting calendars, etc.)
• Assist the Executive with team matters (e.g. organising team onboardings, birthdays, team lunches, off-sites, etc.)
• Assist the Executive with assigned administrative matters and errands (e.g. travel and dining bookings, submission of expense/insurance claims, buying lunches, buying miscellaneous items, etc.)
• Assist the Executive with basic email communication, reports and presentations
• Provide desktop research on key counterparties and maintain Executive’s black book of professional relationships
• Provide pre-meeting preparation
• Other miscellaneous work-related matters to support the Executive

Personal Support

• Assist the Executive in personal errands (research, gifting, event planning, restaurant/flight bookings, managing travel arrangements and itineraries, insurance claims, booking doctor/dentist appointments, managing contractors for repairs, household purchases, arranging for dry cleaning, etc.)
• Assist the Executive in personal finance matters (generating monthly personal finance reports, arranging payments, managing petty cash, etc.)

Skills Required

• Extremely meticulous and organised
• Strong interpersonal skills and stakeholder management
• Ability to write well in English
• Ability to demonstrate high levels of care, and empathy while being solution-oriented and a self-starter
• Pays attention to details - To demonstrate this, when applying for this position please submit a cover letter to joinus@lobehold.com with a sentence containing the words “kind” and “firm”
• Ability to plan and manage timelines and budgets
• Proficient in Google Suite (i.e. Gmail, Google Calendars, Google Slides, Google Docs, G-sheets)
• Past Executive Assistant experience is preferred

Working Arrangement:

• The Executive Assistant is expected to come into the office two days a week (for 2 hours each day) with all other hours being flexible

• In flexible periods, the Executive Assistant is expected to resolve matters arising from key communication channels (primarily via WhatsApp, and email) at least twice a day (by 10am and by 6pm)
• On weekends, no immediate action on assigned tasks is required, unless specifically stated as urgent and time-sensitive. 
• Company-issued laptop and mobile phone will be provided

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80832942.
Should your application progress to the next stage, we will be in contact to arrange an interview.