Management Associate, Creative

Where Creative Ambition Meets the Real Impact

At The Lo & Behold Group, we believe creativity gives hospitality its soul. It’s how we build places that move people, shape culture, and leave a mark. Across 16 concepts, we create for presenceβ€”not polish. To mean somethingβ€”not just impress. For over two decades, we’ve reimagined what hospitality could be in Singapore. Now, we want to shape the creative voices defining what comes next. This 1+1 year programme is for emerging creativesβ€”especially designersβ€”who want to move beyond moodboards. Who care not just how something looks, but how it works, lands, and lasts. You’ll work across teams, inside live projects, and in the moments that don’t wait. From spark to rollout, from field test to feedbackβ€” you’ll learn how to make work that holds up: in use, in memory, in meaning.

Why This, Why Now

The creative world is fast, automated, and saturated. Everything looks goodβ€”until it doesn’t. But beauty isn’t meaning. And speed isn’t impact. The work that lasts takes more: taste, resilience, range. The instinct to see what others miss. The nerve to hold your line. This programme starts there. You’ll rotate beyond Creativeβ€”into Strategy, Marketing and Management. You’ll report into team leads and work on live briefs. Not to perfect themβ€”but to learn what it takes to make creative that holds up, and helps shape what’s next.

What You’ll Walk Away With

  • Creative fluency – Present, evolve, and own your ideas with clarity
  • Systems thinking – Build tools and processes that scale across brands Real-world portfolio – 3–5 projects that launched, lived, and made a mark
  • Mentorship that matters – 1:1 check-ins with HODs and Senior Leads
  • Clarity of voice – Know what you bring, how you think, and where you’re headed

Year 1: Learn the System, Feel the Edges

This year is about context. Not just the workβ€”but where it goes, who it serves, and what it’s up against.

Hands-on Rotational Attachments Across Teams

To make work that holds up, you need to see how it moves. You’ll rotate through key functions beyond Creative & Design to understand how brands are builtβ€”from operations to strategy to real-time decision-making. Each rotation places you within a live team, reporting to department leads and contributing to the work.

You’ll learn how creativity connects with business goals, internal systems, and guest experienceβ€”up close and in context.

  • Studio Management – Support the Studio Manager in tracking timelines, unblocking work, and managing portfolios in motion.
  • Brand Strategy – Shadow and contribute to a live project: shape research, help define the brief, and see how intent holds through change.
  • Venue Marketing – Report into a marketing lead. Support campaigns, rollout assets, and understand performance on the ground.
  • Special Projects – Gain exposure to how HQ operates behind the scenes, while contributing to the systems that support HQ performance. Work with Management Associates on tracking tools, structured comms, and performance metrics that help scale the work and align it to the business.

Get Fluent in Hospitality Creative & Design

Creative here doesn’t live in theory. It lives in hands, under pressure, in the flow of service. You’ll learn what lasts.

  • Join live reviewsβ€”see how design choices shape guest experience and team operations
  • Design across touchpointsβ€”menus, signage, social, digital, motion
  • Build toolkitsβ€”templates, layout systems, and type specs
  • Sit in on cross-functional check-insβ€”present ideas clearly to non-design teams

Be Measured Across Real Projects

  • You’ll work under real constraintsβ€”with feedback that’s fast, honest, and sometimes uncomfortable.
  • Design across formatsβ€”decks, menus, signage, social, motion
  • Prototype in contextβ€”test under bad lighting, during service, or last-minute pivots
  • Hear it directβ€”from chefs, ops, and marketers who live with the outcome
  • See your work go liveβ€”and own how it performs, evolves, and endures

🚩 You’ll close the year with a Creative Associate Reportβ€”your take on what you saw, what worked, and where creativity can work harder across the Group.

Year 2: Deepen & Lead (By Invitation)

If Year 1 is range, Year 2 is rigour. This second year is for Associates who’ve shown they can go deeperβ€”who think clearly, stay grounded, and lead through complexity. You’ll:

  • Deepen your craftβ€”whether in brand, systems, or storytelling
  • Lead a projectβ€”from brief to rollout, working across teams Pitch and pilot a self-initiated ideaβ€”with mentorship, not micromanagement
  • Deliver with consistencyβ€”not just creatively, but with clarity, maturity, and follow-through

🏁 Ends with a Capstone Projectβ€”a creative initiative you lead from pitch to launch, showing how you think, build, and lead when the work is yours to own.

Who We’re Looking For

Not just creatives. Creative thinkers. You might have trained in designβ€”but you’re not here just to execute. You want to understand how ideas live and move: across brand, marketing, ops, and moments that don’t go to plan. This is for those who know the early years aren’t for applause. They’re for building the muscle.

You might be a good fit if you:

  • Want to work across the full systemβ€”not just your corner of it
  • Care more about long-term impact than short-term visibility
  • Take feedback seriously, hold the standard, and stay steady under pressure
  • Crave challengeβ€”not to prove yourself, but to expand your range
  • Think clearly when things get messyβ€”and keep going when things get real It’s about becoming the kind of creative who earns trust, grows with intention, and makes work that mattersβ€”wherever you go next.

πŸ“Œ Apply with your CV and portfolio (PDF under 5MB or URL)

πŸ“Œ You may also email with subject line β€œ[Creative Associate] Your Name” β†’ esther.poh@lobehold.com 

Management Associate, Creative

New Bahru

239351

Contract - Full-time
Posted 14 days ago
Closing date: 31/12/2025
Job reference: NH1344258NewMAC

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