Management Associate | Operations

The Management Associate programme is a two-year structured programme designed to identify and grow the future leaders of The Lo & Behold Group and provide an accelerated career trajectory within the group. 

You will be part of a comprehensive 12-month TLBG Leaders Training Programme covering a range of skills important to lead an effective team in a progressive workplace. Take a peek at the programme content here.

You will also experience a structured rotation across various HQ departments and venues to gain well-rounded exposure to the various aspects of the business of hospitality and placemaking. During your rotation, you will directly support senior leaders to gain firsthand experience in key decision-making, process building, business development, and strategy. 

We are looking for people who are extremely passionate about the hospitality industry and see themselves as its future leaders. We are looking for entrepreneurial individuals who can think critically and problem-solve under high pressure and uncertainty. Individuals who always strive for bolder and better outcomes regardless of the task at hand. Individuals who know how to thread the line of being firm, yet kind. Individuals who are not afraid of owning their mistakes and fixing them. Individuals who have an unapologetic desire to live their lives for the intentional service of others.

All Management Associates can expect to hold Assistant Manager or equivalent positions upon the successful completion of this programme.

The work we do translates into lasting memories and moments that shape our guests’ experience of the city. You will be directly involved in Making Our City More Lovable, through everyday opportunities for intentional hospitality.

      

At TLBG Venues

• Directly support venue leaders in rostering, management reports, manpower planning, business development and optimisation 
• Undergo on-the-job training to understand firsthand the nuances of venue operations 
• Support the venue leaders to drive key business outcomes
• Participate in rotational assignments across various TLBG venues to develop a broad understanding of our business

  

We love people who are:

• Excellent communicators
• Able to perform under stress and uncertainty
• Meticulously organised & structured
• Highly effective and can get things done
• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

       

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We believe in taking care of our people, so they can take care of others. We recognise and support each individual through medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.