Service Crew | New Patisserie Concept

We are launching a new patisserie concept in the heart of Orchard Road, centred around refined craftsmanship, timeless design, and thoughtful indulgence. This space brings together precision pastry work with a sense of occasion, creating an experience that is both elevated and inviting.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022 to 2025) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

We are looking for Captain & Supervisor positions for this new concept.

Key Responsibilities

  • Deliver warm, attentive, and personalised service to all guests

  • Guide guests through the menu, offering thoughtful recommendations on pastries, desserts, and beverages

  • Ensure service flows smoothly from greeting to farewell, maintaining consistency and grace under pressure

  • Maintain a clean, organised, and visually impeccable dining environment

  • Handle guest feedback with empathy, ownership, and professionalism

  • Support daily opening and closing duties, including setup and service readiness

For Supervisor roles:

  • Oversee section operations and ensure team alignment during service

  • Coach junior team members and uphold service standards

  • Assist in managing reservations, guest flow, and floor coordination

If you care deeply about creating moments for others through your craft, and want to be part of something intentional, we welcome you to apply. Should your application progress to the next stage, we will be in contact to arrange an interview.

Service Crew | New Patisserie Concept

ION Orchard

238801

Permanent - Full-time
Posted today
Closing date: 31/05/2026
Job reference: NH1535849IONSCNPC

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